Frequently Asked Questions

At The Chelsea Laboratory we are focused on making sure you receive your order as soon as possible. Next day delivery available on orders placed before 3pm. For overseas orders, please allow up to 14 days for delivery.

If you have any questions about your order, please feel free to contact us by email at [email protected].

YES. We are serious about taking care of your privacy. We have multiple security measures which we use to protect your personal information when you order from us.

Many of our customers prefer to choose our 6 pack options because they offer the biggest savings.

If you only want to give us a try or top up your supply, we also have 3 packs and single purchases available.

See results or it’s free! With our industry leading 60 day MONEY BACK GUARANTEE, you can try out any of our products with confidence knowing that if you are not 100% satisfied with the results, you get all your money back. No questions asked.

At The Chelsea Laboratory we understand that until you have tried our products and seen the difference for yourself, you won’t be convinced. That’s why we want to give you the opportunity to try it completely risk free.

We are giving you two full months to try our product for yourself. If you’re not completely blown away by your transformation, then simply email our team at [email protected] and we will refund your entire purchase, no questions, no hassles.

You’ll get a full refund for any money you spend today.

We are always happy to help! The quickest and easiest way to contact us is by clicking the ‘Contact’ button at the top or bottom of this page.

Alternatively, you can simply pop an email to [email protected].